Step 1
Connect your enquiry channel
WhatsApp, email, or the form on your website. Your agent picks up wherever enquiries already reach you.
Lead response, handled
Senty is an AI agent for service businesses. It responds to every new enquiry the moment it lands, asks the questions your team would ask, and passes on only the ones worth your time.
New enquiry · WhatsApp
Senty agent
Senty agent
New enquiry · WhatsApp
Live demo · No signup
Pick a business. Message it like a customer would. Watch it decide whether you’re worth calling back.
Legal
Property & Finance
Try: “Do you handle cases like mine?” or “What do you charge?”
Pick a business above to start.
The problem
Someone ready to buy does not wait politely. They enquire with three businesses and go with whoever answers first. Most of the time that is not the best one — it is the fastest one.
2am
Leads arrive at night, at weekends, and while your team is out on jobs and appointments. The form still gets filled in — it just sits unread until Monday, by which point they have already signed with someone else.
1st
People want an answer immediately. Whoever replies within minutes gets the conversation, the trust, and the business — long before anyone compares quotes or credentials.
Most
Wrong service, wrong area, no budget, or just someone browsing. Sorting them by hand burns the hours your people should be spending on customers who are ready.
The bottleneck is not the quality of your team. It is the gap between an enquiry arriving and a human being free to answer it — and that gap is where your best customers quietly go to a competitor.
What you're getting
This isn’t software your staff have to run. It’s an agent that picks up every enquiry, does the qualifying groundwork, and brings your team only the ones worth acting on.
01
Every enquiry gets a real reply in under a minute, at 2pm or 2am, weekends and holidays included. Nobody sits waiting while a competitor picks up.
02
What they need, when they need it, where they are, and whether anyone else is already helping them. It follows your own qualifying script and works out whether they’re a fit.
03
Your team sees the enquiries that count — each with a plain summary of what was said and why it’s worth calling back today.
Live the same day
No IT project and nothing for your team to maintain. Connect the channel, describe your business, and let it start answering.
Founding customers
We’re onboarding a first group of businesses to run their lead response on Senty. You get an agent answering every enquiry in under 60 seconds, around the clock, qualified against your own criteria — and a direct say in what we build next.
Nothing waits until morning. Day or night your agent replies in seconds, so you stop losing business to whoever answered first.
It works through your questions on every conversation and rates each enquiry HOT, WARM or COLD, with no one on your team having to triage.
The enquiries worth acting on land with your people, each with a clean summary — while you help shape where Senty goes next.
Simple, per agent
Add an agent for each location or service line. Every one works around the clock and rates each enquiry on criteria you set.
Set your agent up first. We’ll scope pricing once you’ve seen it working.
Questions
If yours isn’t here, ask us directly — we answer in plain English, not sales copy.
No, and it’s written not to. It gathers facts and confirms whether an enquiry is the kind you handle. It doesn’t quote prices, commit to timelines, guarantee outcomes, or say anything you’d have to walk back.
Anything approaching a commitment is flagged and passed to a person.
Yes. The agent introduces itself as your assistant at the start of every conversation. You choose the exact wording, so the disclosure matches how you want your business represented.
You define what counts. When the agent detects one it stops qualifying, alerts your team straight away, and tells the enquirer that a person is being brought in.
You tell it once. What you offer, the areas you cover, who you turn away, and the questions your team already asks. It works from that, so an enquiry outside your area is politely declined instead of landing on someone’s desk.
Yes, and the guardrails are set per business. A brokerage agent is built not to answer questions that touch Fair Housing. A law firm agent is built not to give legal advice. You define what’s off limits and the agent routes those questions to a person.
Wherever your enquiries already arrive — WhatsApp, email, or the form on your website. People carry on in the channel they chose. Nobody is asked to download anything or create an account.
Conversations belong to your business and are visible only to your signed-in team. We don’t sell data and we don’t share it between customers.
If you need specifics for compliance sign-off, ask and we’ll put it in writing.
Most businesses are live the same day. Connect the channel your enquiries come in on, describe what you do, and review the first few conversations before letting it run unsupervised.
Put a Senty agent on your enquiries and have every one answered, qualified and handed over — before your competitor has even listened to their voicemail.
Start free